7-Day Money-Back Guarantee
Our commitment to your satisfaction
💯 100% Money-Back Guarantee
If you are not completely satisfied with Repair Solutions within 7 days of your first paid subscription, we will refund your full payment — no questions asked.
This guarantee applies to your first paid subscription only. It is designed to give you a risk-free opportunity to evaluate the platform for your repair shop.
Refund Eligibility
When you qualify for a refund
Eligible for Refund
- First paid subscription within 7 days of payment
- Service is significantly not functioning as described
- Duplicate charges due to billing errors
- Unauthorized charges (with evidence)
Not Eligible for Refund
- Renewal charges after the 7-day trial period
- Partial month refunds on cancellation
- Accounts suspended for Terms of Service violations
- Free plan (no charges apply)
How to Request a Refund
Step-by-step refund process
To request a refund, please follow these steps:
- Step 1: Email us at workforsohil@gmail.com with subject: "Refund Request – [Your Shop Name]"
- Step 2: Include your registered email address and reason for the refund
- Step 3: Our team will review and respond within 2 business days
- Step 4: Approved refunds are processed to your original payment method
Refund Timeline
How long refunds take to process
- Review Time: 1–2 business days after request submission
- Processing Time: 2–3 business days after approval
- Bank Credit Time: 5–7 business days depending on your bank
- UPI Refunds: Usually within 24–48 hours
- Credit/Debit Cards: 5–7 business days
- Net Banking: 3–5 business days
Cancellation Policy
How to cancel your subscription
You can cancel your subscription at any time:
- Go to your Shop Dashboard → Settings → Subscription
- Click "Cancel Subscription"
- Or email us at workforsohil@gmail.com
What Happens After Cancellation
- Your account remains active until the end of the current billing period
- No further charges are made after cancellation
- You are automatically moved to the Free plan at period end
- Your data is retained for 30 days post-cancellation before deletion
There are no cancellation fees or penalties. You can resubscribe at any time.
Exceptions & Special Cases
Specific scenarios and how they're handled
Technical Issues
If you experience prolonged service downtime (more than 24 hours) or critical bugs that prevent normal operation, we may offer a pro-rated credit or refund at our discretion.
Annual Plans
If annual plans become available, refunds will be pro-rated for unused months (minimum 30-day periods) after the 7-day guarantee window.
Billing Errors
If you are charged incorrectly (wrong amount, duplicate charge), we will resolve it immediately. Please contact us with your Razorpay payment ID.
Contact for Refunds
Reach us directly for billing support
Need a Refund? We're Here to Help
Our billing team typically responds within 24 hours on business days.